AI and RPA for an automated sales order process
April 1st, 2021How many times a day do you have to copy values from an Excel file into a form? Many jobs contain secondary, time-consuming tasks that have little to do with what you were actually hired for. AI and RPA can take those tasks off your plate.
An AI assistant for procurement
Raphael is an AI-powered assistant that helps employees purchase everyday products for their organisation. It uses facial recognition for authentication and provides product recommendations based on previous orders. Once it gathers the necessary details through conversation, RPA technology automates the data entry into SAP systems. The combination works because AI handles the understanding — recognising faces, interpreting requests, making recommendations — while RPA handles the execution, entering data into enterprise systems exactly as a human would.
From order forms to document processing
Beyond procurement, the AI + RPA combination addresses document structuring challenges across organisations. Language understanding models can reorganise unstructured documents, enabling RPA systems to process varied formats consistently. This was a joint demonstration between FLINQ and Arinti, showing how these two technologies complement each other in practice.
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