- Client: Partena Professional – SmartStart
- Services Provided: Conversational Interfaces
Could a chatbot help me start my own business?
Can we create a tool that helps our customers go through the administrative process of starting their own business more intuitively?
Partena Professional selected us as a partner to help them build their first chatbots in different business lines in July 2018. One of the challenges they wanted to tackle was to create a bot to help their customers with the process of starting their own business.
Partena has a well-known tool to help entrepreneurs get started with the administrative process of starting their own company, called SmartStart. What they noticed in website analytics was however that this tool was experiencing quite a high dropout rate. Partena wanted to create a virtual assistant to help the users of SmartStart go through the different steps of creating your own business, while at the same time being able to respond to some general and frequently asked questions about this process.